Service

Oserio products are sold through approved distributors. Please contact us at [email protected], and we will put you in contact with your nearest Oserio distributor.

Oserio products are warranted to be free from defects in materials or workmanship for one(1) year from the date of purchase from an authorized dealer of oserio products.

The best way to check if a scale needs calibration is to use a known weight to confirm if the scale returns the correct measurement. If the measurement is incorrect, please contact our local service provider for calibration services.

Oserio scales do not require any routine user maintenance. However, we recommend checking the scale's accuracy at regular intervals. If severe inaccuracies are observed, please contact your local Oserio service provider.

We recommend using alcohol-based wipes to clean our products. Please avoid using large amounts of water, corrosive liquids, or high pressure washers during cleaning, as this may damage the internal electronics. Always disconnect the device from the mains power supply before cleaning to minimize risk of electric shock.